{"id":2352,"date":"2018-02-17T17:13:32","date_gmt":"2018-02-18T00:13:32","guid":{"rendered":"https:\/\/ramshornllamas.com\/?page_id=2352"},"modified":"2019-11-21T22:49:06","modified_gmt":"2019-11-22T05:49:06","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/ramshornllamas.com\/about-us\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"

Policy<\/h2>\n

ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS provide a 30-Day Return Window (see our Return Policy<\/a> for the return of non-defective products) and the following limited warranty. This limited warranty extends to the original purchaser and any subsequent purchaser.<\/p>\n

Please note that any warranty services or questions must be accompanied by the order number from the transaction through which the warranted product was purchased. The order number serves as your warranty number and must be retained.<\/p>\n

ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS warrants it\u2019s products against defects in materials or workmanship for the life of the product from the original ship date. During this period, ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS will repair or replace defective products with new or reconditioned products at ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS\u2019 option, without charge to you.<\/p>\n

Shipping fees incurred from returns for under-warranty service will be paid by ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS. All returns must be affected via the Return Procedures for.<\/p>\n

All original parts (parts installed by ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS at the original build) replaced by ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS, become the property of ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS. Any after-market additions or modifications will not be warranted. The product owner is responsible for the payment, at current rates, for any service or repair outside the scope of this limited warranty.<\/p>\n

ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this computer other than as set forth below. ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS makes no warranty or representation, either express or implied, with respect to any other manufacturer\u2019s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.<\/p>\n

Except as provided below, ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product. Under no circumstances shall ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.<\/p>\n

The warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.<\/p>\n

Warranty Conditions<\/h2>\n

The above Limited Warranty is subject to the following conditions:<\/p>\n

    \n
  1. This warranty extends only to products manufactured by ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS.<\/li>\n
  2. This warranty covers only normal use of the products. ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS representative; (iv) damages incurred through irresponsible use.<\/li>\n
  3. You must retain your bill of sale or other proof of purchase to receive warranty service.<\/li>\n
  4. This warranty does not cover any third party additions to the product.<\/li>\n
  5. ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS makes no warranty either expressed or implied regarding third-party (non-ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS manufactured) products.<\/li>\n<\/ol>\n

    Return of Non-Defective Products<\/h2>\n

    A non-defective product may be returned to ABSAROKA ENTERPRISES DBA CLOUD PEAK GEAR AND RAMSHORN LLAMAS within thirty (30) days of the invoice. See Return Policy<\/p>\n

    Return of Defective Products<\/h2>\n

    Please contact our Customer Support<\/a> Department for a Return Merchandise Authorization (RMA) number and follow the Return of Products Instructions below. The RMA is valid for 10 days from date of issuance. Returns will not be accepted without an RMA.<\/p>\n

    Return Procedure<\/h2>\n

    After receiving a RMA number, place the item securely in its original packaging, include your proof of purchase, the RMA provided, write the RMA number on the outside of the package, and mail your return the following address:<\/p>\n

    Ramshorn Llamas
    \nAttn: Returns
    \nRMA #
    \n208 E Street
    \nPO Box 342
    \nDubois, WY 82513<\/p>\n

    Customer Service:<\/p>\n